Crystal Cruises


Crystal Cruises - The difference is Crystal clear...


Crystal Cruises' History

Crystal Cruises was created in 1988 and currently operates two luxury ships:

  • Crystal Symphony (launched 1995)
  • Crystal Serenity (launched 2003)

Crystal is wholly owned by Nippon Yusen Kaisha (NYK), the largest shipping company in the world.

Headquartered in Tokyo, the firm operates over 800 ships, has offices around the globe and is renowned for its fast, reliable and economical service to people around the world.



Crystal Cruises operates two luxury cruise ships targeting passengers who tend to be more mature in demographics. The ships were created for guests who want everything first class and attention is paid to every detail.

The Crystal Cruises difference:

Luxury, as they say, is in the details. It is so often the little details that make all the difference. And on a Crystal cruise, the differences are many. Here are some of the things that set them apart and have resulted in Crystal Cruises receiving "World's Best Large-Ship Cruise Line" honors year after year.

Exclusive to the Crystal Experience

  • Full 360° open air teak Promenade Deck with exclusive WOW® - "Walk on Water" - fitness program
  • The Bistro, Crystal Cruises popular European-style coffee and wine bar, which offers complimentary specialty coffee and tea drinks, along with light snacks served throughout the day
  • Up to seven evening dining options including a choice of classic main or late seating in their Crystal Dining Room, or open seating in the specialty restaurants. This allows guests to always choose where, when and with whom they would like to dine.
  • European-trained wait staff in the Crystal Dining Room and in the specialty restaurants featuring the cuisine of Nobu Matsuhisa, Wolfgang Puck and Piero Selvaggio.
  • Wine cellar with more than 200 vintages including Crystal's exclusive "C" label
  • Caesars Palace at Sea® casino: an exclusive Crystal Cruises' partnership with the famed Las Vegas gaming operation, offering mini-Baccarat, dice tables, roulette, blackjack and over 100 slot machines, all governed by the State of Nevada Gaming Regulations
  • Cruises innovative Creative Learning Institute®, offering complimentary Yamaha piano lessons and Berlitz language classes on every cruise.
  • On select sailings, special certification enrichment with Cleveland Clinic Wellness Seminars, Pepperdine University Business Seminars, the Smithsonian Associates, Society of Wine Educators and Sotheby's Computer University@Sea® facility with 24-hour e-mail and Internet access plus instruction in the latest software
  • The only Feng Shui-inspired spa at sea featuring exotic massages, facial therapies and energy boosting treatments
  • One of the highest space per guest ratios at sea, offering Crystal Cruises' unparalleled service in luxurious comfortable surroundings
  • Pre-reservations available for all optional Crystal Adventures shore excursions
  • Crystal Society Rewards and Recognition Program for returning guests

Always included in the Crystal Experience:

  • Frette bathrobes and Aveda bath products in every stateroom
  • Egyptian cotton linens and menu of pillow options for every bed
  • All meals served on elegant Villeroy & Boch china and all wine served in fine Riedel crystal in the Crystal Dining Room
  • Most staterooms feature spacious private verandahs with table and chairs for casual dining or relaxing
  • Stateroom Internet access, television and DVD player to keep in touch with the world if you so choose
  • Penthouse butler service with personal bar
  • Complimentary bottled water, soft drinks and specialty coffee drinks throughout the ship
  • Abundant space, exceptional quality, numerous choices and award-winning service



Crystal Cruises






Crystal Cruises Ship Profiles


View Crystal Symphony Profile
View Crystal Serenity Profile



Dining Choices

All of Crystal Cruises ships feature a tempting variety of dining options, from the early-bird breakfast through the dinner hour and into the late evenings.

Crystal Dining Room

The menu offers an extensive selection of regionally inspired cuisine prepared in the classical European tradition.

The array of tantalizing options includes our "Lighter Fare" low-sodium, low-carb and low-cholesterol selections and vegetarian offerings.

The Crystal Dining Room offers open seating for breakfast and lunch, and classic main or late seating for dinner.

Requests for classic main or late seating and table preferences must be submitted through your travel agent when reserving your cruise. Every effort is made to honor requests.

Specialty Restaurants

Crystal Cruises provides alternative specialty restaurants to enhance the evening dining options and provide the opportunity to enjoy a new culinary environment.

  • Prego, on all ships, features traditional Italian cuisine plus signature dishes from Piero Selvaggio, owner of famed Valentino restaurants in Los Angeles and Las Vegas.

  • Kyoto, on Crystal Harmony, offers inventive Japanese cuisine and sushi specialties.

  • Jade Garden, on Crystal Symphony, is a culinary crossroads of Asia; dishes are inspired by the exotic array of traditions and ingredients of the Orient. Specialty dishes from Wolfgang Puck's Chinois restaurant are offered as well.

  • Silk Road and The Sushi Bar, on Crystal Serenity, feature the world-renowned cuisine of master chef Nobu Matsuhisa. He has created an innovative menu of classically styled Japanese food with distinctive Peruvian and European influences.

Reservations are required in these specialty restaurants and are accommodated on a first-come, first-served basis.

Approximate dining hours for each restaurant are 6:00pm to 10:00pm.

In these specialty restaurants, Crystal Cruises suggests a gratuity of $6.00 per guest, per dinner. Pre-reservations are also available online for guests fully paid 180 days prior to their cruise or Penthouse guests once they have fully paid.

  • Lido Café

    This is a buffet-style, indoor/outdoor venue for breakfast and lunch featuring a selection of exotic fruit, fresh baked breads and pastries.

    Breakfast includes made-to-order omelettes, waffles and pancakes to your liking, and other morning favorites. Lunch offers made-to-order pastas and salads, a delicious selection of our famous soups, carved meats, fresh catches of the day and a tempting array of sumptuous desserts, including sugar-free options.

  • Deck Buffets

    Crystal Cruises also features award-winning special buffets which transform the poolside deck into another world.

    Asia Café features a chic red-and-black motif serving an enticing selection of dishes from all corners of the Orient.

    The American Classic features home-style cooking from across the U.S. Nuevo Latino offers the unique cuisine from South of the Border.

    Cuisine of the Sun serves a tempting feast of Mediterranean specialties. These and other innovative buffets make afternoon dining an anticipated event.

  • The Bistro

    The popular Parisian-style coffee bar and café is a favorite meeting place. Espresso, caffe latte and cappuccino are served in our exclusive Bistro Collection of porcelain, created by celebrated artist Guy Buffet.

    Light snacks are served throughout the day, ranging from bagels, smoked salmon, fresh pastries and fruit in the morning to a selection of international cheeses, charcuterie, pastries and other delicacies in the afternoon.

  • Trident Grill & Ice Cream Bar

    This is not your average grill. Here you can find classic American fare such as hamburgers, cheeseburgers, veggie and chicken burgers, hot dogs and tuna melts.

    There are also daily special wrap sandwiches and gourmet pizzas, and a Late-Risers Breakfast is available between the hours of 10 am and 11:30 am around the Neptune Pool.

    The Ice Cream Bar features a wide variety of ice creams, nonfat frozen yogurt and sherbets, with tempting toppings, fresh berries and home-baked cookies.

  • Casual Dining

    On select evenings during your cruise, the Trident Bar & Grill extends its hours and offers a special dining setup around the Neptune Pool.

    They serve unique specialty buffet items in a relaxed, comfortable ambiance. Dress is casual. And on Crystal Serenity, there is also Tastes for Healthy alternative breakfast choices and sophisticated comfort food for lunch and dinner.

  • Afternoon Tea

    This is a special event at Crystal Cruises. Each afternoon tea service presents a selection of savories and sweets served in the sunlit charm of the Palm Court.

    The Mozart Tea is a visit to 18th-century Vienna. You are greeted by staff dressed in velvets and brocades and are tempted by a selection of the finest Austrian cakes and pastries.

    The English Colonial Tea offers a taste of tradition, complete with scones and clotted cream, finger sandwiches and assorted sweets.

    The American Tea is a Crystal creation paying tribute to the classics of the American summertime.

  • Cocktail Hour

    A selection of hot and cold hors d'oeuvres is served in the various bars and lounges every evening before dinner.

  • Corkage Fee

    If you choose to enjoy wines that you have purchased ashore during your cruise, or wines brought from home, a nominal corkage fee will be charged.

  • Late Night Hors d'Oeuvres

    Snacks are served in selected bars and lounges during the late-night bar hours.

  • Room Service

    Complimentary Room Service is available 24-hours a day from the Room Service menu. Room Service may also be ordered from the Crystal Dining Room menu during regular dining hours.



Wheelchair Access & Facilities for the Physically Challenged

Crystal ships were designed to be accessible for the physically challenged, with ramp access to most decks and public areas. Ships' elevators can accommodate standard-size wheelchairs (22.5" wide) allowing access to all public decks.

Certain staterooms offer extra-wide doors, fully wheelchair-accessible bathrooms and "wheel-in closets" with low-fitted hanging rods. Some suites offer limited wheelchair access to personal facilities. Please note that these staterooms and suites are subject to availability and must be requested at the time of booking.

Wheelchair-bound guests must bring their own junior/adult standard-size wheelchair (22.5" wide) and must be accompanied by a traveling companion for access to all areas of the ships.

Some ports of call are anchorage ports and physical conditions may preclude guests in wheelchairs from going ashore. This decision is made by the ship's Captain or doctor, and is binding.

The Shore Excursions staff may assist with recommendations on which tours, if any, are best suited for physically challenged guests. Personal assistants may be available to provide wheelchair or other individual services to guests participating in shore excursions; the assistance may be requested at the Concierge Desk for an additional fee.

For the hearing-impaired, the Hollywood Theatre is equipped with a StarsSound Infrared Hearing System. Crystal Symphony and Crystal Serenity also offer closed-captioned programming on selected television programs. Guests can contact the Reception Desk to activate this feature.

If you require a special diet or if you need special food items available on board during your cruise, please have your agent submit your requests in writing to Crystal Cruises Onboard Guest Services Department no later than one month prior to your cruise and confirm your arrangements with the Food and Beverage staff on the day of embarkation. There may be a charge for some special requests.



Crystal Cruises Awards



BEST LARGE-SHIP CRUISE LINE

Condé Nast Traveler, awarded nine consecutive years since 1996

WORLD'S BEST LARGE-SHIP CRUISE LINE

Travel + Leisure, awarded an unprecedented nine consecutive years since 1996

WORLD'S BEST SERVICE, CRUISE LINE

2004 Travel + Leisure Readers' Poll BEST FOOD - 2004 Condé Nast Traveler Readers' Poll

SIX STARS

Fielding's Guide to Worldwide Cruises

FIVE STARS

Berlitz Complete Guide to Cruising and Cruise Ships 1997-2003

SIX BLACK RIBBONS+

Stern's Guide to the Cruise Vacation 1998-2004

SIX STARS+

Stern's Guide to the Cruise Vacation 2005

SHIP OF THE YEAR

Ocean & Cruise News '01, '04 (Crystal Symphony)

HIGHEST OVERALL CRUISE LINE RATING

CruiseMates 2002

ENVIRONMENTAL LIFE-BUOY AWARD

Port of Stockholm 2001-2002

BEST CRUISE LINE SPA

2004 Condé Nast Traveler Readers' Poll

BEST CRUISE LINE FOOD

Condé Nast Traveler 2002, Travel + Leisure 2001

From the moment you step on board, you will experience Crystal Cruises' dedication to making your cruise a perfect one!

Their Six-Star Commitment means each instant must be memorable, every detail sublime.

From the grand designs of their ships to the right vintage wine, a turned-down bed, or even a simple smile, singular attention is paid to every detail of your cruise.

For Crystal Cruises, Six-Star quality means more than awards and accolades.

It means the constant pursuit of a single goal:

  • To create the best, then make it better.

Crystal Cruises is not just aiming to provide a fabulous vacation, they are aiming to create an experience that will enrich your life and provide memories to cherish forever.



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Did You Know?.

CLIA (Cruise Lines International Association) 62 cruise line members represent more than 90 percent of global cruise capacity, with 482,000 berths on CLIA Member ships. With more than 22 million people cruising worldwide each year, the cruise industry will invest $25 billion to launch 55 new ships between 2015 and 2020. In 2015, the industry will introduce six new oceangoing cruise ships and 16 new river cruise ships.

Top 2014 Cruise Trends (CLIA)

Rebound in luxury cruising (luxury category ships, onboard upgrades) based on an improving economy and increased consumer confidence

Multigenerational and celebration travel increase for all passenger source markets with larger sized family as well as social/ affinity groups traveling together

Continued development and availability of technology to facilitate and lower the cost of onboard communications as well as to provide more efficient passenger servicing

Expectation of first-time passenger growth driven by the 95 million Millennial generation based on population size and positive experiences cruising with their parents

Cruise lines offering more all-inclusive options and packaging in accommodations, services and amenities for increased ease in booking and ship enjoyment

Cruises increasingly attracting consumers seeking active vacations with extreme excursions, longer stays in ports for sightseeing and high-energy onboard facilities

Seeing the world in comfort and ease, especially exotic locations, will continue to drive new itinerary creation and cruise ship deployment

Hot destinations for 2014 according to CLIA cruise line members include: Trans Pacific, World Cruises, U.S. Rivers, South America, Antarctic, Middle East, Canada/New England, Africa and Exotic Rivers